Contiguous United States:
- Within 60 days of original delivery, Glowshift has you covered for all shipping charges. A prepaid return label will be sent via email at the time the RMA is set up. Both the RMA and Prepaid label expire after 14 days.
- After 60 days, you are responsible for the cost of shipping to Glowshift, and Glowshift will cover the shipping costs back to you.
Outside of the Contiguous United States:
- You are responsible for the cost of shipping to Glowshift. Glowshift is happy to cover the cost of shipping back to you; however, if you require a specific carrier or method, you will be responsible for any additional costs.
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